How can we assist you?
- What are the estimated delivery times for Singapore, Malaysia, and Indonesia?
- What should I do if I receive the wrong item or a damaged product?
- How do I pay for the medication?
- How is my order packaged and delivered?
- Is the delivery fee of my purchase free of charge?
- Is the medication provided by DoctorOnCall genuine and safe to use?
- How soon will a consultation be scheduled after placing my order?
- What happens if a product is out of stock after I complete a teleconsultation? Will I be refunded?
- If I am unsuitable for treatment, can I get a refund for the teleconsultation?
- What is the RM7.99 teleconsultation fee for?
- Is a doctor's consultation necessary with my purchase?
- Does DoctorOnCall provide home visits or emergency services?
- At what age can children receive this vaccine?
- Is this vaccine safe for children and adolescents?
- Why children and teenagers should get this vaccine?
- Is Covid 19 vaccine available for children and adolescents?
- Will the vaccines give me COVID-19 infection?
- If I am vaccinated, does it mean I won’t spread the virus if I get infected?
- Who should not receive the Sinovac vaccine?
- Is the vaccine safe for children?
- How effective is this vaccine?
- Is the Sinovac vaccine safe for pregnant and lactating women?
- Does the vaccine work on the new COVID-19 variants?
- Can I take the Sinovac vaccine if I have comorbidities like high blood pressure or diabetes?
